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Arcane Portal - Lords of Madness - Dungeons & Dragons Miniature (DDM) #1

AVAILABILITY: Out of Stock

PRODUCT TYPE: Lords of Madness

$27.99

Tax included. Shipping calculated at checkout.
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PRODUCT INFORMATION
Domestic Shipping
International Shipping
Returns Policy
CUSTOMER REVIEWS
PRODUCT INFORMATION
Arcane Portal - Lords of Madness - Dungeons & Dragons Miniature (DDM) #1

CONDITION: Second Hand but in good condition  - Stats card will be included if available - please contact before purchasing if you want to be sure the stats card is available.

These fantasy miniatures are all in great playable condition. All miniatures are prepainted plastic and work together using the same scale. All miniatures are official Dungeons & Dragons and/or Pathfinder miniatures.

BASE SIZE: MEDIUM
This means the base fits into one standard one inch square.

RARITY: UNCOMMON
These prepainted miniatures come in common, uncommon, rare and ultra rare. 

STANDARD DOMESTIC FLAT FEE SHIPPING:
For standard domestic shipping I charge a flat fee of $8.99 for orders under $200 and I ship orders of $200 and over for free.
 
If you need the figurine/s urgently I can express ship at an additional charge, please contact me to inquire about this.

I ship via Australia post or Sendle depending on the size of the order. I always ship within 48 hours of payment unless there is a holiday or weekend (then the post office is closed). Usually I ship on the same or next day.

INTERNATIONAL SHIPPING POLICY:
I use the calculator that ebay provides for Australian post to determine international shipping costs - however feel free to get in contact if you are buying multiple items as I can often do combined shipping cheaper than the calculator comes out at.

FEEDBACK:  
I will leave feedback after you leave feedback on your purchase, if you are not happy in some way please contact me first however to see if we can resolve the issue. I aim for 100% customer satisfaction and happiness.


Domestic Shipping

Shipping Times:

We book and pack all orders for shipping within at most one business day of receiving them (in other words if your order is received on Monday it will be packed and booked by Tuesday and collected by Wednesday). 

 

Domestic (Australian) Shipping Policy

We offer Australia wide Flat Fee Standard Shipping for $8.99 - and free shipping for purchases over $200 within Australia. 

For this rate we typically ship with Sendle if possible with Auspost as our backup option for customers based in rural locations.

If you wish to guarantee your post goes with Auspost, please pick the Auspost option for $9.99.

We also offer express post for a flat $14.99.

All care is taken to package your parcel carefully and securely so that your minis arrive intact. Tracking will be provided. 

 While we endeavor to ensure your minis get to you as swiftly as possible given the ongoing disruption to couriers and postal services due to the COVID19 pandemic delays are possible so please be patient. 

 

Environmental Policy:

As per our environmental policy we will only ship with carbon neutral carriers and use recycled packaging and boxes. 

International Shipping

Shipping Times:

We book and pack all orders for shipping within at most one business day of receiving them (in other words if your order is received on Monday it will be packed and booked by Tuesday and collected by Wednesday). 

 

International Shipping Policy:

International shipping fees are based on weight and location. While we have aimed to make these accurate if shipping and handling costs less than you have been charged we will refund the difference once shipping has been booked in. 

While we will endeavour to ensure your minis get to you as swiftly as possible given the ongoing disruption to couriers and postal services due to the COVID19 pandemic significant delays are possible so please be patient. In some rare cases we may need to cancel your shipment or request extra shipping fees because of the limited service from couriers to your country. 

 

Environmental Policy:

As per our environmental policy we will only ship with carbon neutral carriers and use recycled packaging and boxes. 

Returns Policy

Returns 

We offer a 30 day no questions asked returns policy.

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned: 
- Gift cards 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 
- Book with obvious signs of use 
- Sealed product that has been opened 
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
- Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at philophaster@gmail.com. 

Sale items (if applicable) 
Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at philophaster@gmail.com and send your item to: 1 Heathfield Rd, Bellevue Heights, Adelaide SA 5050, Australia. 

Gifts 
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return. 

Shipping 
To return your product, you should mail your product to: 1 Heathfield Rd, Bellevue Heights, Adelaide SA 5050, Australia 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

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Arcane Portal - Lords of Madness - Dungeons & Dragons Miniature (DDM) #1

Arcane Portal - Lords of Madness - Dungeons & Dragons Miniature (DDM) #1

$27.99
(0)